For shippers
Novari gets carrier commitments confirmed, rolls the tender when nobody answers, and ensures a truck is there to pick up on your timeline.
The coordinator's week
Multiply that across thirty loads a week and one coordinator's whole day is the inbox. The carriers are not ignoring you. Of the roughly 580,000 active motor carriers in this country, 91.5% run ten trucks or fewer, and at that size there is no TMS to integrate with and nobody whose job is checking a portal. Email is where the conversation lives because it is the only place it can. Novari sends the tender there, watches for confirm, object, or silence, and moves to your next preferred carrier when nobody answers. What reaches your coordinators is the freight that actually went wrong.
American Trucking Associations, citing US Department of Transportation data, June 2025.
Novari Core
One subscription covers the loop a coordinator already runs: get the load covered, hold the carrier to the rate you agreed, and check the invoice against both. Start with the fundamentals in Novari Core and build from there.
Carriers go out staged the way your routing guide says. When nobody answers inside the window you set, the tender moves to the next preferred carrier on its own. What needs a judgment call goes to a person instead.
Quotes checked against your contract rates before the award, with the fuel surcharge matched to the weekly DOE benchmark. Drift above contract surfaces immediately the moment it starts.
Base rate, fuel, accessorials, and PRO number read off the invoice and matched to the order. Compliant invoices can automatically process into AP while your team handles the exceptions.
Novari DockAdd-on
Receiver appointments fail in the one place your integrations do not reach. US manufacturing runs 285,500 establishments against 239,265 firms, and wholesale trade 388,706 against 277,932. The corporate parent may well have systems. The dock has a phone and a shared mailbox, and it is the dock that confirms your appointment or moves it. Novari Dock books it, watches it, and tells you when it changes, while there is still time to do something about it.
US Census Bureau, Statistics of US Businesses, 2022.
If a broker books your trucks
A 3PL covers your loads and absorbs work you would otherwise staff. That is a real service, and it is most of the reason the arrangement lasts as long as it does. What stops companies from taking it back is rarely the markup. It is the quote for what replaces it: coordinators to hire, a system to buy, and a routing guide somebody runs every day. That budget has to clear before a single load moves differently, and most of what it buys is capacity to chase. Novari Core is $499 a month at Starter and $950 at Growth.
Direct Party Logistics is what Counterparty Execution looks like when a shipper runs its own freight. The calculator runs on figures you enter.
Novari Desk
Your coordinator has gone home. The waterfall re-tenders to the next four carriers and two of them accept, and somebody still has to take the better rate, get the confirmation back, and make sure the load is actually covered before Monday. That somebody is your coordinator on Monday morning, or the Novari Desk on Friday night.
Scoped to coverage and hours, never to a percentage of your freight spend. Our price does not move when we save you money.
We never hold the carrier relationship and never take margin on what moves through it. We act for the party that hired us, and only that party.
The Desk requires an active subscription underneath it. Without the system clearing the routine first, it is somebody else's staff working inside your inbox.
The trial
There is no implementation project in front of this. Connect a mailbox, point it at the carriers and the routing guide you already use, and send a real tender today. By Friday every load you ran through it sits in a known state: covered, declined, or still open with the clock running. You will also know which of your carriers answer and which ones never do.